Privacy Policy
Last updated: June 2026
1. Who We Are
TheBeetamin ("we", "us", "our") is a personalised nutrition and deficiency recovery platform operated from India. Our website is www.thebeetamin.com. For privacy-related queries, contact us at hi@thebeetamin.com.
2. Data We Collect
- Account information: name, email address, phone number collected at sign-up.
- Health assessment data: answers you provide in the free assessment questionnaire (age, diet, lifestyle, symptoms).
- Payment information: payment is processed securely via PayU. We do not store your card or bank details.
- Session data: notes, goals, and progress data shared during nutritionist consultations.
- Usage data: pages visited, device type, browser, IP address — collected via analytics tools for service improvement.
- Communications: emails and messages you send us.
3. How We Use Your Data
- To create and manage your account.
- To deliver your personalised nutrition plan and connect you with a nutritionist.
- To process payments and send receipts.
- To send service updates, session reminders, and relevant health content (you can unsubscribe at any time).
- To improve our platform through aggregate, anonymised analytics.
- To comply with legal obligations.
4. Third-Party Sharing
We do not sell your personal data. We share data only with:
- PayU — payment processing.
- Clerk — user authentication.
- Supabase — secure database hosting.
- Google Analytics & Microsoft Clarity — anonymised usage analytics.
- Your assigned nutritionist, who is bound by a confidentiality agreement.
5. Data Retention
We retain your account and health data for the duration of your engagement with us, plus a further 2 years for legal and audit purposes. You may request deletion at any time by emailing hi@thebeetamin.com.
6. Your Rights
Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian law, you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request erasure of your data (subject to legal retention requirements).
- Withdraw consent for data processing where processing is consent-based.
- Nominate a person to exercise these rights on your behalf.
To exercise these rights, email hi@thebeetamin.com. We will respond within 30 days.
7. Cookies
We use essential cookies for authentication and session management, and analytics cookies to understand how users interact with our platform. You can control cookie settings in your browser. See our Cookie Policy for more detail.
8. DPDP Act Compliance Notice
TheBeetamin processes personal data in accordance with the Digital Personal Data Protection Act, 2023 (India). We collect only the minimum data necessary to deliver our services, obtain explicit consent before processing sensitive health data, and provide mechanisms for data principals to exercise their rights as described in Section 6 above.
9. Contact
For any privacy-related queries or concerns, contact our Data Protection contact at hi@thebeetamin.com.